Have Any Questions?
Find all the information you need, gathered in one convenient spot.
FAQs
What is the estimated delivery time for my order?
We deliver within 1-2 business days inside Dhaka and 3-5 business days for the rest of Bangladesh. You'll receive tracking information once your order is dispatched.
What is your return policy if I'm not satisfied with my purchase?
We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags intact. Please contact us to initiate a return.
What should I do if my order arrives damaged or incorrect?
We're sorry to hear that! Please reach out to our team with your order number and photos of the issue, and we'll resolve it promptly — whether that's a replacement or a refund.
Will sold-out items be restocked, and how can I get notified?
We frequently restock popular styles. To stay updated on restocks and new arrivals, subscribe to our newsletter or follow us on Instagram @threadlinearchive.
Contact Us
Our Address
Flat 4E, Ashar Alo Lake View, 613 Jheelpar, Uttar Kafrul, Dhaka Cantonment, Dhaka 1206
Phone Number
+880 1349 343 823
Email
threadline.archive@gmail.com
Call Us
Phone Number
+880 1349 343 823
